Jw Marriott Grand Rapids Hotel

Loved the room and the cleanliness of the hotel and room. Great style and decor.

Convenient location downtown venues. Room presentation was pleasing, and appeared clean.

Apathetic staff, dining mediocre.

We enjoyed the experience with family at an upscale city hotel. Everything was so very delightful as we spoiled ourselves during our stay. Also, everyone on the staff was very helpful and attentive to making our stay very enjoyable.

The swimming pool was fun and relaxing, although a little too warm. Otherwise, nothing that we didn't like.

Cleanliness, views, hotel staff

Overall a very pleasurable experience. The front desk check-in staff (one man in particular) was excellent and very welcoming. We were not there long but enjoyed it all. We were upgraded to a concierge level room with a great riverfront view as I noted in my check-in on line that it was our 19th anniversary. What a wonderful surprise that they listened and offered such a nice upgrade.

Food service stopped at 11:00 on a busy restaurant week Friday. When we arrived back at the hotel after walking around town we were disappointed that we could not even order appetizers in the bar (only room service). So we had to go back out to a nearby restaurant instead.

We loved the hotel and staff. The accommodations were excellent, the staff was friendly and went out of their way to be helpful.

The only complaint would be that we had to pay for parking. We both felt that a lot should be available for guests of the hotel free of charge.

Good location very nice hotel

The water pressure while shower was not good at all.

Luxurious room. Good Location to Van Andel Arena and to restaurants.

In relation to the nice price paid, it was fabulous place to stay with top-notch service. We had a spotlessly clean and well-stocked room and lovely views. Location: the hotel was close to great Resteraunts, the stadium and many other attractions and the Meijer Gardens and the Ford Presidential Museum.

Great rooms. Great view of City and River front.

Price. We paid over $200 and had a friend stay in same type of room for half of what we paid. Same night.

It's cool, clean inside and out hotel with a pool. Thank you for an absolutely amazing stay.

central location near parks and museums makes exploring easy

we loved how freeing it was to stroll through Gerald R Ford Museum and enjoy the lovely Fish Ladder Park, both just a short walk away, making it perfect for our weekend adventures.

I had an very nice experience. the pool was fantastic, and the breakfast was a good way to start the day. The view from my room was amazing too!

I had a fantastic stay and loved the comfy bed plus the shower pressure was just perfect. The indoor pool and spa services really added a nice touch to my trip. Just keep in mind that room service can be a bit pricey, but it was worth it for the quality! 😊

First class service that makes every guest feel special with a fine river view room

Lovely river view, attentive service.